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10/ 10

Google

06/01/2025

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Maia - 06/01/2025 / en / Google

This place IS SO GOOD. HOTEL IS SO CLEAN❤️ Staff were amazing!!!!❤️ THE FOOD… Oh my days!!!! Food was the best ever i cant decribe how much i live this❤️❤️❤️

10/ 10

Booking.com

04/01/2025

Best place we’ve stayed in the canaries

David - 04/01/2025 / en / Booking.com

Amazing find already booked for return next December. Great location for some guaranteed winter sun. Staff were all loverly breakfast was nice. Place was clean, pools were warm.

10/ 10

TripAdvisor

03/01/2025

Fantastic return visit

Sammythesmiler - 03/01/2025 / en / TripAdvisor

This was our 10th visit to this hotel, after first visiting in 2009. The hotel is still as fantastic as ever. The staff are friendly, they even remember us from previous visits and the smell when you walk into reception is still as nice now. The grounds of the hotel are still so lovely, the plants make you feel like you are in tropical gardens. The hotel is a little dated now but it’s part of the character and the rooms are quiet. We were lucky enough to be in the hotel for the 20th anniversary of the hotel which coincided with the Christmas light switch on which was a lovely thing to be a part of and seeing the decorations was really special. We try to book block 7 through paying upfront and choosing our rooms and these rooms are perfect because they get the late sun. We stay in a pool view room which should come with a dressing gown which we had to chase more than once to get, this is an easy fix. We did also sit around the pool a couple of days this time which was a lovely change from the beach, it’s still a quiet area even at the bottom pool. The towel exchange could do with either being open earlier or maybe open for a couple of hours later in the day as we are fairly early risers which meant we tended to be at the beach before it opened. The pools could also do with being a bit warmer. We stay half board so had breakfast and dinner. Some of the labels of the food were either wrong or didn’t exist at all. We also noticed that there seemed to be less desserts than on a previous visit. This was also the case for the salad, cheese and fruit choice but there was still plenty. We noticed another difference from our last visit was the lack of water for free at dinner which meant we had to pay. It was only a couple of euros but does soon add up. The service to get drinks too could also be a bit slow. The table wasn’t always laid up for 3 either which did take a while to sort each night. As like most buffets the food wasn’t always hot either. The food is still one of the best choices in a hotel that we have been to and the quality is still really good. I don’t want this to come across as just negative as we had a fantastic holiday, there were just a few things we noticed compared to previous visits which if they were improved it would almost be perfect! We will definitely return though because it is almost like a second home!

10/ 10

Google

01/01/2025

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Wayne Harper - 01/01/2025 / en / Google

We have visited Mogan many times and usually opt to stay in the old town. This hotel is situated approximately a 10-15 minute walk from the centre. It's a big hotel that caters for all ages. Good rooms and quiet at night. There is a small shopping mall with bars and restaurants quiet close and very good food and drinks. We would stay here again.

10/ 10

Google

01/01/2025

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Martin Mesicek - 01/01/2025 / en / Google

This resort is the Gold Standard of how a family resort should be operated and it is mostly due to the staff. All departments have smiling and charming staff that clearly care for their guests; the reception, front-line cooks, waitors, receptionists, housekeeping, bartenders, breakfast staff is just adorable and the animation team too. The xmas buffets were excellent with a huge variety of foods of high quality and wine list has many reasonably priced wines. Every night, there are several entertainment shows, including the mini-disco, which is a huge hit amongst the kids. [...]

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