The Canary Islands will cover Covid-related costs for holidaymakers thanks to a travel insurance agreement with AXA

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Aug. 12, 2020, 1:22 p.m.
  • The Government of the Canary Islands has signed an insurance policy by which tourists will be covered for expenses arising from a coronavirus incident, i.e. health repatriation, medical expenses and extension of stay due to quarantine on the island.
  • This policy covers both Spanish and foreign tourists and their families, with the condition that travelers did not know before traveling that they had Covid-19.

The Canary Islands Government has signed an insurance policy with AXA Spain, making it one of the leading holiday destinations in the world. This policy guarantees tourists that they will be covered for expenses arising from a coronavirus infection, i.e. medical repatriation, medical expenses and the extension of their stay by quarantine on the island, from August and for a period of one year.

This policy will cover both Spanish tourists (including islanders) and foreigners and their families, on the condition that the traveller did not know before travelling that he had contracted Covid-19. As explained by the Regional Minister of Tourism, Yaiza Castilla, " the Canary Islands are going even further in their commitment to reinforce and increase the safety and peace of mind of tourists".

"This is very good news for the sector. With this policy, our guests will be guaranteed traveller assistance coverage against the risks of possible contagion during their holidays on our islands", said Nicolás Villalobos, general manager of the beCordial Hotels & Resorts chain, recalling the low incidence of the virus in the Canary Islands. "The low incidence of cases that we have had and still have, added to this new health security, will be a decisive factor for all those people who are currently deciding where to spend their next holiday" added Nicolás Villalobos.

Insurance conditions:

Coverage by Covid-19: medical expenses, medical repatriation and extension of stay by quarantine (maximum 15 days) in the same resort/hotel or regulated tourist accommodation or in any other establishment designated by the health authorities and the insurance company.

• Insured: The policy covers all tourists in the Canary Islands during the contracted period (annual), both Spanish and international, and their families, who stay in a regulated establishment in the Autonomous Community of the Canary Islands to accompany them on the trip, even if they do not test positive for Covid-19.

• Duration of the insurance: The validity of the travel assistance guarantees, with respect to each insured party, is linked to the duration of the trip, up to a maximum of 30 days.

• Territoriality: The guarantees of this insurance cover only the Canary Islands. The insurer's obligations end when the insured persons return to their usual place of residence.

Note: beCordial Hotels & Resorts has a detailed health protocol that aims to minimize the risk of infection, both for our guests and employees, guaranteeing the highest quality of services. All the measures recommended by the health authorities have been applied in all our establishments, emphasizing social distance, disinfection with viricides and hydroalcoholic gels. Furthermore, with this new agreement signed by the Canary Islands Government, all our guests will have their expenses covered in the event of a possible contagion: repatriation, medical expenses and stay in quarantine.

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